Responsible Gaming
Gambling Should Be Entertainment, Not Income
Online pokies should be enjoyed as a form of entertainment only. Gambling is never a reliable way to make money or solve financial problems. Always gamble within your means and only with money you can afford to lose. Remember, the odds always favour the house, and outcomes are determined by chance.
Age Verification
You must be 18 years of age or older to gamble online in New Zealand. By accessing and using cyberscape.co.nz, you confirm that you are of legal age to gamble in your jurisdiction. We take responsible gaming seriously and do not permit access to minors under any circumstances.
Warning Signs of Problem Gambling
If you recognise any of the following signs in yourself or someone you know, it may indicate a problem with gambling:
- Chasing losses by gambling more to try to win back money
- Hiding or lying about the amount of time or money spent gambling
- Gambling with money needed for bills, rent, or other essential expenses
- Feeling anxious or irritable when unable to gamble
- Unsuccessful attempts to reduce or control gambling
- Neglecting family, work, or social commitments due to gambling
- Borrowing money or going into debt to fund gambling
- Experiencing mood swings or depression linked to gambling outcomes
- Needing to gamble with larger amounts to achieve the same excitement
Self-Help Tools & Responsible Gaming Features
Most reputable online casinos offer tools to help you stay in control of your gambling:
- Deposit Limits: Set a maximum amount you're willing to deposit within a specified period
- Loss Limits: Restrict the amount you're prepared to lose in a set timeframe
- Reality Checks: Receive regular notifications reminding you how long you've been playing
- Self-Exclusion: Temporarily or permanently exclude yourself from online gambling accounts
- Session Limits: Set time limits for individual gaming sessions
- Cooling-Off Periods: Take a break from gambling for a specified duration
Use these tools proactively to maintain control and ensure your gambling remains entertaining and responsible.
Support Organisations & Help Services
If you or someone you care about is struggling with problem gambling, confidential help is available:
New Zealand
- Problem Gambling Foundation (PGF)
Free, confidential counselling and support
Website: www.pgf.nz
Phone: 0800 664 262 - Gamblers Anonymous (New Zealand)
Peer support meetings across the country
Website: www.gamblersanonymous.org.nz - 1Doc3 – Problem Gambling Service
Free specialist counselling funded by the Ministry of Health
Website: www.1doc3.org.nz
International Support Services
- GamCare (United Kingdom)
www.gamcare.org.uk - GamStop (United Kingdom – Self-Exclusion Scheme)
www.gamstop.co.uk - Gambling Help Online (Australia)
www.gamblinghelponline.org.au - Responsible Gambling Council (Canada)
www.responsiblegambling.org - National Council on Problem Gambling (United States)
www.ncpgambling.org
Need Help? Reach Out Today
If you or a loved one is experiencing problems with gambling, please seek help immediately. Problem gambling is a recognised health issue, and support is available. There is no shame in asking for assistance — reaching out is a sign of strength.
Contact the Problem Gambling Foundation on 0800 664 262 or visit www.pgf.nz for confidential support.